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While Mytravel bookers can only cancel their entire trip, operational staff can cancel one or more sectors from a booking, starting from origin or destination, for outbound or return legs.

For data integrity purposes (ensuring that complex multi-sector amendments cannot inadvertently create corrupted data that might error when syncing to the GDS):

  • a sector in the middle cannot be cancelled
  • return bookings will automatically split into 2 bookings for outbound and return, if the outbound and return routes do not match

cancel